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SUPPORTED DEVICES

 

Teamwork recognizes the importance of providing a smooth user experience for our customers and is determined to provide the best experience and industry-standard levels of security across the entire Teamwork’s product suite.

 

Teamwork’s approach to browser & device certification is driven by two main considerations:

  • Test and validate the software over the latest major browser versions, especially due to the automatic updates from the leading browsers that drive rapid adoption;
  • Test and validate the mobile apps over state-of-the-art devices;
  • Test and validate a set of browsers that represents the most common usage among our clients.

Teamwork is committed to supporting client usage by routine testing and maintenance of the following browsers and devices by

  • Testing the major commercial browsers (Chrome, Safari, Edge, Firefox) over the latest major versions of Desktop Operating Systems (OS), including Microsoft Windows and Apple macOS.
  • Testing the major mobile platforms over the latest versions of the mobile OS available per device.
  • Rapidly addressing issues that arise after a product release.

Recommended Desktop Browsers
Teamwork actively tests and qualifies every software release over the latest version of Chrome and Safari browsers. However, Teamwork will support all of the major commercial browsers (Chrome, Safari, Edge, Firefox) by actively addressing issues reported over their latest versions.

 

Notes:

  • To allow Teamwork to maintain its continued focus on delivering great software, we will routinely withdraw support for certain browser versions and devices, as supporting legacy browsers inhibits the ability to innovate, ensure security, and deliver new features.
  • Generally, as long as the browser is in compliance regardless of OS or device specifications, we will consider addressing issues on a case-by-case basis.
  • Microsoft Internet Explorer is not recommended nor supported for any of the Teamwork’s Products.

Recommended Mobile Devices
Today’s major commercial mobile platforms are iOS and Android. Teamwork’s software supports both. The Teamwork Testing Team will actively qualify all mobile software releases against these two platforms.